At Epic Wear, we want you to love every purchase. If you’re not fully satisfied with your order, we’re here to help. Please review our Return & Refund Policy carefully before making a return request.

1. Eligibility for Returns
You may request a return within 7 days of receiving your order. To be eligible, items must be unused, unwashed, and in their original condition with tags and packaging intact. Items that show signs of wear or damage caused by the customer will not be accepted.

2. Non-Returnable Items
Certain products such as undergarments, accessories, or limited-edition releases may not be eligible for return due to hygiene or exclusivity reasons. Please review product details before placing your order.

3. Return Process
To initiate a return, please contact us through our official contact page at CONTACT PAGE. Once your return request is reviewed and approved, we will provide you with detailed instructions on how and where to send your item.

4. Shipping Costs for Returns
Return shipping costs are the responsibility of the customer unless the return is due to a wrong or defective item sent by Epic Wear. We recommend using a trackable shipping method, as we cannot guarantee receipt of your returned package.

5. Damaged or Incorrect Items
If you receive a defective or incorrect product, please report it within 48 hours of delivery. We will arrange for an exchange or a full refund after verifying the issue.

6. Refunds
Once your return is received and inspected, you will be notified via email. If approved, your refund will be processed to your original method of payment within 7–10 business days. Please note that processing times may vary depending on your bank or payment provider.

7. Exchange Policy
Exchanges are only available for the same product in a different size or color, subject to stock availability. If the desired item is unavailable, a refund will be issued instead.

8. Late or Missing Refunds
If you haven’t received your refund after the processing period, please check with your bank or payment provider first. If you still need assistance, contact us via CONTACT PAGE.

9. Policy Updates
Epic Wear reserves the right to modify or update this Return & Refund Policy at any time without prior notice. Any updates will be posted on this page with the latest effective date.

By shopping with Epic Wear, you acknowledge and agree to the terms of this Return & Refund Policy.